Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Terms
Fulfillment
Orders are processed, packaged, and shipped within 3-5 business days of purchase. You are buying a customized made-to-order product, not something sitting in a warehouse.
Shipping
Please triple-check your shipping address to ensure accuracy. Once your package leaves our office, you need to contact the shipping provider for mistakes or delays. Shipping speeds are chosen at checkout.
Returns
All branded items are custom made-to-order. We do not offer returns on custom orders.
Why haven't I received my order?
All orders are shipped within 3-5 business days.
Example: Order is placed at 7pm on Friday the 14th. Ship window = Wednesday 19th – Friday 21st. Delivery window = Friday 21st – Tuesday 25th.
Tracking
If you didn’t receive a confirmation email or delivery tracking, here are the most common reasons:
You didn’t include a mobile number.
You didn’t enter your email correctly (misspelled).
Our emails are going to your spam folder (please check).
Contact
For concerns not addressed above: TEXT (800) 565-3841 or Email poser@posercompany.com
Returned Packages
If your package is returned by UPS due to incomplete or incorrect address, you are responsible for any additional costs (postage, interception, surcharges). A $10.00 fee is charged for any re-shipment due to this type of error.
Disclaimer
If we make a mistake (it happens) we will make it right. Please, don't be a dick bro! ❤️
Invalid password
Enter